A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 18:00. It is mandatory for customers to contact the property at least 24 hours before arrival to arrange check-in. Contact information can be found on the booking confirmation. Compulsory expenses: deposit to be paid on site of EUR 100.00. Rates do not include any local city tax and resort fee that must be paid by the guest on-site directly to the hotel. Please note, that towels are not provided. Guests can bring their own or rent them at the property for the following extra charges: Towels: EUR 10.00 per person per stay. A surcharge of EUR 100.00 applies for arrivals after 7:00 PM. All requests for late arrival are subject to confirmation by the property. Services to pay on spot: Final Cleaning.