A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please note that this property offers apartments in different locations around Florence. Please let the property know your expected arrival time in advance in order to arrange check-in, which takes place directly at your apartment. You can use the Special Requests box when booking or contact the property. Arrivals outside reception opening hours are subject to a surcharge.