As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. Essential workers only - NO No cribs (infant beds) available Contactless check-in is available Contactless check-out is available Cashless transactions are available No elevators Property does not require health documentation at check-in Professional property host/manager Property does not offer onsite COVID-19 testing No rollaway/extra beds available Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed