As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Special check-in instructions The front desk is open daily from 9:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests are required to contact this property by telephone prior to arrival to arrange check-in. Know Before You Go • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in is available. Fees Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Breakage deposit: USD 100 • A tax is imposed by the city: USD 2.94 per accommodation, per night We have included all charges provided to us by the property.