As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note that a prepayment is required to secure your reservation, according to the Policies of the reservation. The property will contact you with payment instructions. You can pay with PayPal with an extra 6% commission fee. The property accepts payments with credit cards upon check-in with an extra 5% commission fee. Please note that the property advises guests to travel with cash, since the island doesn't have any banks, only has one ATM and credit card terminals often malfunction. Please note when booking 3 rooms or more or 6 or more guest, special policies apply.